FAQ #4: How are Rental Collections Handled?

When you sign on with True Property Management you will have a lot of questions, in the past we have featured a few of those FAQs which you can read here:

FAQ #1: Should I take out Landlord Protection Insurance?
FAQ #2: When you find an applicant for my property, how do you qualify them?
FAQ #3: Why Choose True Property Management for your Australian Real Estate Management?

So for FAQ #4 how are Rental Collections handled here are our policies:

• All rents are due either monthly or fortnightly in advance
• The vast majority of our tenants utilise our DIRECT DEBIT facility from their bank accounts for rent payments
• If your tenant is 5 days late with their rent, they are personally phoned, faxed, emailed or sent an sms message
• Tenants who are 10 days late with their rent are personally phoned or visited by a property manager
• If the outstanding rent is then not paid within 2 days, we will contact you to update you on the situation and seek your instructions regarding the possible termination of the tenancy
• Once the tenant is 15 days late with the rent and subject to your instructions, we serve the tenant with a Notice to Vacate requiring the tenant to vacate the property within 14 days.

If you have any further questions feel to contact me at anne@truepmvic.com.au